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Repair Center – FAQs

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What types of devices do you repair?

We repair a wide range of devices including smartphones, tablets, laptops, and MacBooks. We service popular brands such as Apple, Samsung, Huawei, Google, HP, Dell, Lenovo, and more.

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Do I need to book an appointment?

Walk-ins are welcome at our London location, but we recommend booking an appointment online for quicker service and guaranteed availability.

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How long does a typical repair take?

Many common repairs (like screen or battery replacements) can be completed within 1–2 hours. More complex issues may take longer, but we’ll always keep you informed.

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Where are you located?

We are based in London. You can find our full address and directions on the Contact Us page.

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Do you offer same-day repairs?

Yes, we offer same-day repairs for many issues, depending on parts availability and device condition.

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Can I mail in my device for repair?

Absolutely. We accept mail-in repairs from anywhere in the UK. Simply fill out our online form and follow the shipping instructions provided.

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Do your repairs come with a warranty?

Yes, all our repairs come with a warranty (typically 3 to 6 months), depending on the type of service. Please ask in-store or check your invoice for specific warranty terms.

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Do you use original parts?

We use premium quality or original parts whenever available, based on your device and preferences. We’ll always inform you of the options before proceeding.

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Is my data safe during the repair?

Your data privacy is very important to us. While we always recommend backing up your device beforehand, we take every precaution to ensure your data remains secure.

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How can I get a repair quote?

You can request a free quote by filling out the form on our website, calling us, or visiting our London shop. We’ll provide a clear, upfront estimate based on your issue.